Shipping Policy
At SpiderHoodie.clothing, we are committed to delivering your order quickly, securely and efficiently. Please review our shipping policy below for complete details regarding order processing, delivery times and shipping conditions.
Order Processing
All orders are processed within 1–3 business days (Monday–Friday) after payment confirmation. Orders placed on weekends or public holidays will be processed on the next working day.
Please note that during high-demand periods such as sales, promotions or holidays, processing times may be slightly extended.
Shipping Destinations
We offer worldwide shipping to most countries. If your location is not supported at checkout, please contact our support team for assistance.
Shipping Time & Delivery
Estimated delivery times vary depending on your location and selected shipping method:
- United States: 5–10 business days
- International Orders: 7–15 business days
Delivery times are estimates and may vary due to external factors such as customs clearance, carrier delays or weather conditions.
Shipping Costs
Shipping fees are calculated at checkout based on your location and selected shipping method.
We may offer free shipping promotions on selected products or order values, which will be clearly indicated on our website.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number.
You can use this tracking number to monitor your shipment in real time through the carrier’s website.
Customs, Duties & Taxes
For international orders, customs duties, taxes or import fees may apply depending on your country’s regulations.
These charges are not included in our prices and are the responsibility of the customer.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout.
We are not liable for delays or lost shipments caused by incorrect or incomplete addresses. Please contact us immediately if you notice an error in your order details.
Lost, Stolen or Damaged Packages
If your package arrives damaged or is lost in transit, please contact us within 5–7 days of delivery.
While we will assist in resolving the issue with the shipping carrier, we are not responsible for packages that are marked as delivered but reported missing.
Delays
Shipping delays may occur due to factors beyond our control, including weather conditions, customs processing, carrier disruptions, or high seasonal demand.
We appreciate your patience and understanding in such situations.
Contact Us
If you have any questions regarding your order or shipping, feel free to contact our support team:
Email: support@spiderhoodie.clothing